Ticket statuses and definitions
There are a few different status designations for tickets. Here is a short description of each:
The Active status is for printable bar-code/QR Code tickets that have not been scanned yet.
Used status is for printable bar-code/QR Code tickets that have been scanned.
Willcall is the status for all tickets generated in the system when you are not using the print-at-home setting.
Void is the status for canceled tickets.