Accepting Virtual Checks

Question: I am accepting virtual checks but my gateway is requiring social security number and drivers license?

Answer: Contact your gateway provider about having the requirements removed. If they confirm they have removed the requirement, you can have this information not collected by going through the following steps…

  1. Login to your Webconnex account
  2. Click "Gateways"
  3. Edit the virtual check gateway
  4. Click the check box that says "SSN, DOB, and DL# are not required (Your provider must confirm this)"

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