Accepting Virtual Checks
Question: I am accepting virtual checks but my gateway is requiring social security number and drivers license?
Answer: Contact your gateway provider about having the requirements removed. If they confirm they have removed the requirement, you can have this information not collected by going through the following steps…
- Login to your Webconnex account
- Click "Gateways"
- Edit the virtual check gateway
- Click the check box that says "SSN, DOB, and DL# are not required (Your provider must confirm this)"